Central Coast Council has instigated an online customer satisfaction survey to gather feedback from the community on what they think of, and want from, Central Coast leisure centre and pool services. In addition, the Grant McBride Baths are also included in the survey and results will help inform Council’s operational plans to ensure our leisure facilities are meeting the needs of our very diverse community.  

Council’s leisure centres and pools located in Wyong, Gosford, Toukley, Woy Woy, Lake Haven and Niagara Park will promote the online survey, which opened 8 April, to patrons and the wider community.  The survey is accessible on Council’s Your Voice Our Coast community engagement platform.

Council’s Director Community and Recreation Services, Melanie Smith said Council was engaging now, so that future planning includes customer values and can deliver the level of leisure services the community would like to see delivered.

“Our priority is to focus on what matters most to people on the Central Coast when it comes to the leisure services Council provides,” Ms Smith said.

“We want to reach the broader community including young people, older people, people from culturally diverse backgrounds, indigenous communities, and people with a disability using our facilities as well as those who are not yet aware of what our leisure centres and pools can offer them.

“Council operates six centres across the Central Coast with over 950,000 visitors each year.”

Council’s Administrator Rik Hart said Council continually reviews leisure services to meet the changing needs of community, including how people want to use the state-of-the-art indoor and outdoor facilities and enjoy a range of program experiences.

“A key factor in the success of our centres has been their evolution into community centres with seniors’ programs, team sport fixtures and a range of swim and gym programs and events for all ages,” Mr Hart said.

“Inclusive programs like adult learn to swim lessons have also been increasingly popular aimed at improving water and beach safety, so very important to the Australian way of life, which means enjoying the great outdoors and staying active.

“We are committed to listening and understanding what our community like and dislike about the current leisure services and what more we can offer to improve these services.”

The community can complete the short survey by visiting yourvoiceourcoast.com/icp

ENDS

Photo caption: Lifeguard at Peninsula Leisure Centre, Woy Woy.