Central Coast Council’s Wyong customer service point in the Wyong Administration building will reopen to the community on Tuesday 11 August.

The COVID-19 shutdown provided the opportunity for the Wyong customer service point to undergo maintenance to enhance customers’ service experience. Its reopening completes the expanded Council customer service network now available to the Coast community.

Customer service transactions are also available at five libraries: Erina, Lake Haven, The Entrance, Tuggerah and Woy Woy. Customers who want to discuss planning matters can visit a duty planner at either the Gosford or Wyong administration buildings between 8.30am and 12.30pm Monday to Friday or by calling 1300 463 954.

For the ongoing safety of staff and customers, payments at Council’s customer service points are cashless to eliminate the handling of notes and coins. Cash payments can be made at Australia Post and Westpac branches. Cheque, EFTPOS, Mastercard, Visa and BPay payment options continue at all our venues and facilities. The use of AMEX at Council venues and facilities is no longer available.

Council is committed to its responsibility to ensure any facilities that open for public access now or in the future can be staffed in accordance with the regulations, while ensuring public safety can be maintained through adequate social distancing and thorough cleaning practices.

We would like to thank our community for taking the COVID-19 situation seriously. We ask everyone to continue acting responsibly and follow State and Federal Government directions to help minimise the spread of COVID-19 on the Central Coast:

• continue to practice physical distancing, which includes maintaining a distance of 1.5metres from others at all times.
• continue to practise good hygiene, including washing your hands frequently
• consider wearing a mask, particularly if you are indoors.

For further information about COVID-19 related closures and re-openings, please visit centralcoast.nsw.gov.au/facilities.

Central Coast Council Customer Service Points

1. Gosford administration office: 49 Mann St, Gosford 2250, Hours 8.30am-5pm (Duty planner 8.30am-12.30pm)
2. Wyong administration office: 2 Hely St, Wyong 2259, Hours 8:30am-5pm (Duty planner 8.30am-12.30pm)
3. Libraries: Hours 9.30am-4.30pm

• Erina - The Hive, Erina Fair Shopping Centre
• Lake Haven - Lake Haven Shopping Centre
• The Entrance – 211a The Entrance Rd
• Tuggerah – Westfield Shopping Centre
• Woy Woy – cnr Blackwall Rd and Oval Ave