Published On
10/03/2020As part of its commitment to continual improvement, Central Coast Council is inviting community feedback on leisure and lifestyle facilities across the region.
Community members can share their insights on Council’s leisure centres and pools, theatres and galleries and all Council-owned facilities by completing simple online or hard-copy surveys.
Council Director Connected Communities, Julie Vaughan said Council is seeking to discover what is working well and areas for improvement.
“Our numerous facilities across the Coast are well utilised by our community and we want to find out what we should keep doing and ideas for how the customer experience could be enhanced,” Ms Vaughan said.
“The last surveys were completed in 2018 and we’ve addressed much of the community feedback provided, including a range of capital upgrades, improved programs and services.
“For 2020 we have added a community facilities survey, which will give locals the chance to provide feedback on a range of facilities including community halls, community centres, youth centres, senior centres, sporting complexes and tennis facilities.”
Community members can complete surveys on the following:
- Leisure Centres and Pools
- Laycock Street Community Theatre
- Gosford Regional Gallery and Edogawa Commemorative Garden
- Community Facilities
Feedback from surveys will be used to guide funding and resourcing decisions and to shape a number of key decisions including construction projects, programs offered and marketing.
Mayor Lisa Matthews said Council is committed to ensuring its cultural venues, assets and facilities are the best they can possibly be.
“We have so many fantastic leisure and lifestyle facilities across the Coast and these surveys are an opportunity for us to check in with the community to identify strengths and opportunities, and shape plans for the future,” Mayor Matthews said.
Community members have until Tuesday 31 March 2020 to complete the surveys which are available at yourvoiceourcoast.com/llcustomersatisfaction