As quarterly rate bills land in ratepayers’ letterboxes, Central Coast Council is reminding residents it has put financial hardship measures in place to help support the community during this difficult time.

As a result of the COVID-19 pandemic, Council may provide interest waivers on outstanding accounts until 31 August 2020 for those home owners who have been impacted. Additionally, Council has halted debt recovery activities until 31 May 2020 and is offering hardship payment arrangements to allow ratepayers to organise payment plans over longer periods of time. Council may seek further information to support requests for longer term assistance and interest waivers. 

Eligible pensioners are also provided with rebates on their rates notices and water accounts.

Council Chief Executive Officer, Gary Murphy said Council understands many people are experiencing sudden financial difficulties arising from an unprecedented situation.

“We know people have had their regular work and income impacted, and these measures are one way Council can ease financial pressures on our residents,” Mr Murphy said.

Mayor Lisa Matthews said that while Council is prioritising community safety, it is dedicating resources to help local businesses and residents withstand the financial effects of the pandemic.

“While this quarter's rates notices are being issued as part of our regular financial management, I want to assure the community that we are understanding of the hardships many are experiencing and we will be providing flexibility and financial assistance to support our residents,” Mayor Matthews said.

For more information, visit centralcoast.nsw.gov.au/COVID-19.