Central Coast Council has taken steps to improve the development related application process with the launch of the NSW Planning Portal.

Council’s Director Environment and Planning, Scott Cox said the portal provides the community with consistency in processes across NSW.

“The new online platform provides community and industry members with a digital experience that supports effective planning and decision making under the Environmental Planning and Assessment Act 1979,” Mr Cox said.

“From 16 June, all development applications, complying development certificates and construction, subdivision and occupation certificates as well as appointment of Council as a private certifier can be submitted through the online portal anywhere, anytime.

“Once registered, users can view, manage, track and progress applications online via their user dashboard. They will also be able to submit documents and be notified when decisions have been made.

“Gone are the days for the need to fill out paper development applications. This new online process is essentially a one-stop-shop to make the application process easier overall.”

Mayor Lisa Matthews said the online portal reinforces Council’s commitment towards more efficient customer experiences and streamlining processes.

“Central Coast Council is just one of many local government areas that have adopted the move to the State Government’s NSW Planning Portal,” Mayor Matthews said.

“As we shift to a digital age, the new portal provides a greater level of transparency, allows easier access to information and lodging of these important processes to benefit our community.

“This new portal will offer our customers with convenience and the tools required to meet their development needs more effectively.”

Minister for Customer Service, Victor Dominello said ePlanning is a big win for homeowners and will transform the planning system.

“This initiative puts the customer at the centre of the DA process by eliminating paperwork, allowing applications to be submitted anywhere in real-time, avoiding delays and boosting transparency,” Mr Dominello said.

“This is great news for Central Coast residents, and I commend the Council for their leadership in getting on board.”

From 16 June, all development related applications and post consent certificates must be now submitted to Council online through the NSW Planning Portal.

These include:

• Development Applications
• Section 4.55 Modification Applications
• Complying Development Certificates
• Construction Certificates
• Occupation Certificates
• Subdivision Certificates
• Appointments of Council as a Private Certifier

For more information or to register visit centralcoast.nsw.gov.au/NSWPlanningPortal