BOIL WATER ALERT – Users of water supply in Terrigal, North Avoca, Avoca Beach, Copacabana, MacMasters Beach, Picketts Valley, Erina, Erina Heights and Kincumber are advised to boil water prior to consumption.

Updated 8:50pm Tuesday 4 February 2025

Water testing has revealed that the water supply to these areas has potentially been compromised. As a precaution, whilst further investigations are being undertaken, the Boil Water Alert has been issued.

Recent samples have detected the presence of E. coli bacteriato, and further testing to validate the result is underway. NSW Health has been alerted.

As soon as more information is known, further communications will be issued. We anticipate an update by 3.30pm Wed 5 Feb.

Council’s priority is community safety. Residents and businesses are advised until further notice:

• Water used for drinking or food preparation should be brought to a rolling boil. Kettles with automatic shut off switches can do this. Water should then be allowed to cool and stored in a clean container with a lid and refrigerated.
• Immune compromised people should be especially vigilant. 
• People caring for young children, should be careful to avoid scalding, when you are heating and then cooling the water.
• Tap water is safe for bathing. There is a potential risk if water is swallowed during washing and bathing. Parents and carers could consider a sponge bath for children as an alternative.

It is important the community acts on the advice provided by Central Coast Council to keep boiling their water.

We will continue to update the community on the situation.   

For further information is available on NSW Health’s webpage: 
https://www.health.nsw.gov.au/environment/water/Pages/boil-water-alert-guidance.aspx 

Frequently Asked Questions

 HOW IS THE COMMUNITY BEING ADVISED OF THIS ALERT? The Boil Water Alert is being communicated to the community through multiple channels, including direct liaison with vulnerable customers and stakeholders in the affected areas. We thank the many community members that have shared this social post.

HOW LONG WILL THE ALERT LAST? Until further notice. The Boil Water Alert will potentially be in place for 24-72 hours, dependant on results of testing. Community updates will be provided once more information is available. We anticipate an update by 3.30pm Wed 5 Feb.