Central Coast Council Water and Sewer is seeking feedback from residents and businesses (in two phases) on the small urban and rural communities across the Central Coast that do not have access to water and/or sewerage services. These properties are known as ‘unserviced properties’.

The current survey (phase one) is for customers who are connected to Council’s water and/or sewerage services on the Central Coast. Phase two is a separate survey with owners of ‘unserviced properties’ which will be conducted in early 2024.

Council Director for Water and Sewer Jamie Loader said the surveys build upon earlier engagement with the community and will inform development of Council’s Water and Sewer Masterplan to deliver services for our customers into the future.

“The surveys provide opportunities for the community to contribute to planning to ensure safe and reliable water and sewer services meets the needs of our customers. Council is developing knowledge across the community of its water and sewer systems and is keen to understand community interest for including connection of ‘unserviced properties’ into our plans,” Mr Loader said.

Council Administrator Rik Hart welcomes the continued engagement and commitment to listen to our customers.  

“The surveys are another opportunity for the community to assist Council in developing plans for the future that meet customer expectations”, Mr Hart said.

The first survey is open until 2 January 2024, followed by a targeted survey to owners of ‘unserviced properties’ in early 2024.

Your valued feedback will help Council inform its planning and to determine how best to manage these properties. To have your say visit yourvoiceourcoast.com/UnservicedProperties.

ENDS