Central Coast Council’s newly adopted Engagement Strategy reinforces its commitment to strengthening communication and collaboration with the community.Adopted at Council’s Ordinary Meeting on 25 March 2025, the strategy sets out clear principles and guidelines for engaging with residents, ensuring they understand their rights and have meaningful opportunities to shape plans and projects for the Central Coast.It’s essential that the community has an opportunity to have their say on the strategies, plans and decisions that affect them.

Our Disability Inclusion Action Plan (2021-2025) details the strategies and actions Council is implementing to enable people with disabilities to better access mainstream services, facilities and open spaces. Highlights of some delivered actions from the current Disability Inclusion Action Plan (2021-25)Attitudes and behavioursVirtual Reality experiences to promote understanding and awareness.Council launched the Sunflower Campaign on International Day of People with Disability.Invisible Disabilities Awareness campaign.Shared Pathways are for Everyone wayfinding project.Accessible Brochures developed on nature and beach destinations and playspaces. Liveable CommunitiesAccessible and Inclusive pottery program.Accessible adult changing facilities installed at The Entrance Visitor.

We are calling on locals with lived experience of disability to share their ideas to improve access and inclusion for people with disability who live, work and play on the Central Coast. Feedback from a range of in-person and online engagement activities will be used by Council to develop the next Disability Inclusion Action Plan for 2026-30.Community consultation Online survey – learn more and provide feedback by Friday 9 May at yourvoiceourcoast.comCommunity workshop - Thursday 8 May, 5pm to 7pm - Council Administration Building, 2 Hely St, Wyong.Shopping centre pop-up - Wednesday 7 May, 10am to 12:30 pm – Tuggerah Westfield Our Disability Inclusion Action Plan sets out achievable and practical steps to make our community more accessible and inclusive .

Central Coast Council offices will be closed over the Easter long weekend from close of business on Thursday 17 April 2025, re-opening 8.30am Tuesday 22 April 2025, and again closed ANZAC Day on Friday 25 April 2025.Some of Council’s services and facilities will be closed or have changes, however essential services will remain open. Customer service and reporting of issuesAll Customer Service Centres will be closed.Urgent reports - We have an out-of-hours service available on 02 4306 7900 to call in any urgent reports such as water main breaks, sewer issues or urgent road safety issues (such as fallen trees over roads).Non-urgent - Customers can contact Council with non-emergency enquiries, requests, reporting issues or formal feedback 24/7 through our online Customer Service Centre.